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Human Capital

Value Creation

Attitude and Aptitude

It is often said that organisations are as good as its people. We, at Ascencia, strongly believe in this motto. This is why we have engaged in a cultural journey which has a double objective

  • Building an engaged team
  • Providing a framework to build impact in every action that we undertake

Reflecting on 2021

Testing our culture

The pandemic has challenged our engagement, agility and, ultimately, our ability to deliver results during an unprecedent time. And yet our team has risen to the challenge impeccably:

 

Number of Promotions

 

Current Target

12pax

n/a


Attrition Rate

 

Current Target

13%

10%


Great Place to Work Score (GPTW)

 

Current Target

62%

72%


Gender Diversity

Current

40%

60%

Female

Male

Target

50%

50%

Female Male

Cultural Journey

Building an impactful team

Oct 2019 - Feb 2020
  • Validate shared vision
  • Agree on new culture style
  • Engage around Team Pledge

Mar 2020 - Oct 2020
  • Addressing Team Malfunctions through pairing conversations / team retreats
  • Introducing performance conversation
  • Cascading and building engagement around shared vision and new culture style to all team members
  • Identifying and empowering culture champions ( Buddies)

Nov 2020 - Jul 2021
  • Review and alignment of members job objectives
  • Implementing cultural initiatives: conflict resolution, peer to peer influencing, celebrating success

Aug 2020 - Present
  • Defining Acceptable behaviors
  • Review and alignment of reporting framework with individual, team and company objectives

Through this journey, we have onboarded
new members whose contribution to our
journey has been critical.


  • Challenge

    Health Risk

    Attitude

    Team Engagement and fully vaccinated

    Aptitude

    Mall operations under control during lockdown

  • Challenge

    Social Distancing resulting from pandemic

    Attitude

    Play and learn together: showing initiative

    Aptitude

    Minimise reduction in footfall

  • Challenge

    Finding an anchor during the pandemic

    Attitude

    Innovation ; agility

    Aptitude

    Create Anchor ;optimize trading density and rental

  • Challenge

    No retail activity due to pandemic

    Attitude

    Conflict resolution: agility

    Aptitude

    Minimize rental reduction; Optimize collection

Outlook

Embarking on a new tomorrow

This team will continue to ‘play’. It is with this mindset that we confidently embark on this new tomorrow. Our focus for the coming financial year will be:

  • Complete our goal alignment / accountability initiative
  • Provide mentoring to our people; so that they become better leaders and, eventually, unlock their full potential
  • Finalise Personal Development Plans for our Leadership Team and career plans for each one of them
  • Improve our GPTW engagement score and reduce our attrition rate

IT’S ALL ABOUT MEANING.

PROVIDE MEANING;IT WILL PRODUCE IMPACT.

PRODUCE LASTING IMPACT; IT WILL CREATE LEGACY.”

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